Privacy Policy for Conapronie

Effective Date: January 4, 2025

At Conapronie, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website conapronie.com and interact with our products and services. By accessing and using our website, placing an order, or interacting with our services, you agree to the collection and use of information as outlined in this policy.

If you have any questions or concerns about our privacy practices, please feel free to contact us at:

1. Information We Collect

We collect various types of information to provide and improve our services. The information we collect can be categorized as follows:

1.1 Personal Information

When you interact with our website, place an order, or contact our customer service, we may collect personal information, including:

  • Contact Details: Your name, email address, phone number, and shipping address.
  • Payment Information: Credit/debit card details or payment method information.
  • Account Information: Information related to your Conapronie account, such as username, password, and order history.

1.2 Non-Personal Information

We also collect non-personal information, which helps us improve our website, products, and services:

  • Usage Data: Data related to your browsing behavior, including your IP address, browser type, device information, and browsing history on our website.
  • Cookies: Information collected through cookies and similar technologies to track user interactions and preferences.

1.3 Third-Party Information

In some cases, we may receive information from third-party sources, such as partners or service providers. This may include:

  • Payment Processors: Information related to your payment transactions (e.g., billing address, transaction amount).
  • Social Media: If you connect with us via social media, we may collect information from your social media profile (subject to your privacy settings on those platforms).

2. How We Use Your Information

We use the information we collect for various purposes, including:

2.1 To Process Orders

  • We use your personal information to process and fulfill your orders, including handling payments, shipping, and customer service inquiries.
  • We may also use your information to send you order updates, tracking details, or notifications related to your order.

2.2 To Improve Our Services

  • We analyze non-personal data to improve our website and customer experience, optimize our product offerings, and identify trends and preferences.
  • We use cookies and usage data to personalize your shopping experience, improve navigation, and enhance the performance of our website.

2.3 To Communicate with You

  • We may send you promotional emails, newsletters, or updates about new products, sales, and other offerings that may be of interest to you. You can opt out of these communications at any time by clicking the “unsubscribe” link in the email or contacting us directly.
  • We may contact you for customer support, order-related inquiries, or to resolve any issues related to your account or purchases.

2.4 To Protect Our Interests

  • We may use your information to detect and prevent fraud or other malicious activities, and to ensure that our website is secure.
  • We may also use your information to comply with legal obligations, respond to law enforcement requests, or protect our legal rights and interests.

3. How We Share Your Information

We respect your privacy and do not sell your personal information to third parties. However, we may share your data in the following circumstances:

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us with various aspects of our business, such as:

  • Payment Processors: To process payments securely.
  • Shipping Providers: To fulfill your orders and deliver products to you.
  • Marketing and Advertising Partners: To help us with promotions, targeted ads, and personalized offers.
  • IT and Website Services: To manage and optimize our website and customer support.

These service providers are contractually obligated to protect your personal information and use it only for the purposes specified in their agreements with us.

3.2 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owners or involved parties.

3.3 Legal Compliance

We may disclose your information if required by law or in response to legal requests, such as:

  • To comply with legal obligations or regulatory requirements.
  • To respond to a subpoena, court order, or other legal process.
  • To protect the rights, property, or safety of Conapronie, our customers, or others.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, track user preferences, and gather analytics data.

4.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They allow us to remember your preferences and provide personalized features during your visit.

4.2 How We Use Cookies

  • Essential Cookies: Necessary for website functionality, such as remembering items in your shopping cart.
  • Performance Cookies: Collect anonymous information to help us analyze website usage, such as the number of visitors and most popular pages.
  • Targeting Cookies: Used to show you relevant advertisements based on your browsing behavior.

4.3 Managing Cookies

You can control cookie settings through your browser. Most browsers allow you to block or delete cookies, but please note that doing so may affect your user experience on our website.

For more detailed information about our cookie usage, please refer to our Cookie Policy (if applicable).

5. Data Security

We take data security seriously and implement various technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure.

  • Encryption: Sensitive information, such as payment details, is transmitted securely using SSL (Secure Socket Layer) encryption.
  • Access Controls: We limit access to your personal data to authorized personnel who need it to perform their job functions.
  • Secure Storage: We store your personal information in a secure database, and we regularly review our security measures to ensure they are up to date.

While we take reasonable measures to protect your information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

6. Your Rights and Choices

You have several rights concerning your personal information, including:

6.1 Access to Information

You can request access to the personal data we hold about you and request a copy of that information.

6.2 Correction and Deletion

You can update or correct any inaccurate or incomplete information by logging into your account or contacting us directly.

6.3 Opt-Out of Marketing Communications

You can opt out of receiving marketing emails at any time by clicking the “unsubscribe” link in any marketing email we send or by contacting us directly.

6.4 Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After that, we will securely delete or anonymize your data.

6.5 EU and UK Customers’ Rights

If you are located in the European Union (EU) or the United Kingdom (UK), you have additional rights under the General Data Protection Regulation (GDPR), including the right to request data portability, object to processing, and lodge a complaint with a supervisory authority.

7. Children’s Privacy

Conapronie does not knowingly collect personal information from individuals under the age of 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at info@conapronie.com so we can take appropriate action.

8. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

By using our website and services, you acknowledge and agree to the terms of this Privacy Policy. Thank you for trusting Conapronie with your personal information.